A practical guide from IT CRON

Healthcare website support handover checklist

Verify access, backups, licences, integrations, and documentation before changing a vendor — without losing control of your website or patient-booking journeys.

  • PDF · 7 sections
  • For a vendor change
  • Personalised copy

Get the PDF checklist

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What to verify before a handover

01

Access and ownership

Domain, hosting, CMS, email, analytics, accounts, and team permissions.

02

Backups

Availability, frequency, storage location, and the ability to actually restore the website.

03

Integrations

Online booking, CRM, MIS, forms, notifications, APIs, and owners for each system.

04

Support and growth

Licences, documentation, known issues, enhancement backlog, and task-handover rules.

Who it is for

IT CRON supports and evolves healthcare websites, including technical support, administration, enhancements, and SEO tasks.

  • Clinic-network owners and managers
  • CIOs and internal technology teams
  • Marketing leaders changing a vendor
  • Project leaders taking over website support
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