Bitrix24 development and implementation

Bitrix24 development and implementation

We help turn Bitrix24 into a practical business workspace: design processes, configure CRM and collaboration, integrate external systems, and build custom workflows where the platform’s standard capabilities are not enough.

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Lukoil
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Uralsib
RosBank
DocHelp
Primorie
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Bitrix24 functional capabilities built around your business goals

CRM and sales

Configure leads, deals, client records, pipelines, automation rules, notifications, and hand-offs between departments.

CRM and sales

Communication and knowledge base

Configure corporate chats, video calls, calendars, news feeds, documents, and collaboration spaces.

Communication and knowledge base

Tasks and projects

Organise projects, workgroups, task assignment and control, process templates, deadlines, and delivery reporting.

Tasks and projects

Process automation

Design business processes, smart processes, approvals, routes, statuses, and workflows for requests and documents.

Process automation

What implementation includes built around your business goals

Workflow discovery

Identify roles, data entry points, current tools, constraints, and the scenarios required for the first phase.

Workflow discovery

Integrations and migration

Connect Bitrix24 to websites, email, telephony, accounting systems, and external APIs; plan agreed data migration.

Integrations and migration

Configuration and access control

Set up company structure, roles, access rights, CRM entities, directories, pipelines, and workspaces.

Configuration and access control

Custom development and launch

Build apps, interfaces, and automation for non-standard workflows, test them, and support launch.

Custom development and launch

What defines implementation scope built around your business goals

Number of workflows

Pipelines, departments, approval rules, exceptions, and access levels define configuration and validation effort.

Number of workflows

Data and migration

The composition, quality, and volume of historical data affect migration rules, reconciliation, and launch.

Data and migration

Integrations

Websites, telephony, 1C, email, ERP, and external services require data-exchange design and error handling.

Integrations

Custom workflows

Custom apps, widgets, interfaces, and API development are estimated separately from standard platform configuration.

Custom workflows

Bitrix24 as one operational workspace

We bring sales, communication, tasks, and automation into one environment while keeping roles, data, and process ownership clear.

Bitrix24 as one operational workspace
  • CRM and sales

    CRM and sales

    Configure leads, deals, client records, pipelines, automation rules, notifications, and hand-offs between departments.

  • Tasks and projects

    Tasks and projects

    Organise projects, workgroups, task assignment and control, process templates, deadlines, and delivery reporting.

  • Communication and knowledge base

    Communication and knowledge base

    Configure corporate chats, video calls, calendars, news feeds, documents, and collaboration spaces.

  • Process automation

    Process automation

    Design business processes, smart processes, approvals, routes, statuses, and workflows for requests and documents.

  • Workflow discovery

    Workflow discovery

    Identify roles, data entry points, current tools, constraints, and the scenarios required for the first phase.

Bitrix24 functional capabilities

The scope depends on the number of users, workflows, integrations, migration data, and requirements for custom development.

CRM and sales

CRM and sales

Tasks and projects

Tasks and projects

Communication and knowledge base

Communication and knowledge base

Process automation

Process automation

Let’s discuss a Bitrix24 implementation

Tell us about the workflows, team, and systems Bitrix24 needs to work with. We will propose a first-stage scope and estimation approach.

A team of certified experts

Let’s discuss a Bitrix24 implementation us

  • Clarify objectives

    Align implementation goals, users, workflows, current systems, and first-stage success criteria.

  • Design the solution

    Define modules, roles, data, integrations, routes, and first-phase boundaries.

  • Configure and develop

    Configure Bitrix24 and build the agreed integrations or custom components.

  • Test and onboard users

    Validate workflows, access rights, and data exchange, then prepare users for the new process.

  • Launch and evolve

    Support launch, collect feedback, and plan the next automation stages.

Bitrix24 as one operational workspace

We help turn Bitrix24 into a practical business workspace: design processes, configure CRM and collaboration, integrate external systems, and build custom workflows where the platform’s standard capabilities are not enough.

We bring sales, communication, tasks, and automation into one environment while keeping roles, data, and process ownership clear.

Tell us about the workflows, team, and systems Bitrix24 needs to work with. We will propose a first-stage scope and estimation approach.

Bitrix24 development and implementation

How implementation works

We provide an initial estimate within one business day after clarifying the processes and connected systems.

  • Clarify objectives

    Align implementation goals, users, workflows, current systems, and first-stage success criteria.

  • Design the solution

    Define modules, roles, data, integrations, routes, and first-phase boundaries.

  • Configure and develop

    Configure Bitrix24 and build the agreed integrations or custom components.

  • Test and onboard users

    Validate workflows, access rights, and data exchange, then prepare users for the new process.

Bitrix24 functional capabilities

The implementation timeline is defined after reviewing workflows, modules, and the integration landscape.

CRM and sales

CRM and sales

Communication and knowledge base

Communication and knowledge base

Process automation

Process automation

Workflow discovery

Workflow discovery

Configuration and access control

Configuration and access control

Integrations and migration

Integrations and migration

How implementation works

  1. Clarify objectives

    Align implementation goals, users, workflows, current systems, and first-stage success criteria.

  2. Design the solution

    Define modules, roles, data, integrations, routes, and first-phase boundaries.

  3. Configure and develop

    Configure Bitrix24 and build the agreed integrations or custom components.

  4. Test and onboard users

    Validate workflows, access rights, and data exchange, then prepare users for the new process.

  5. Launch and evolve

    Support launch, collect feedback, and plan the next automation stages.

Let’s discuss a Bitrix24 implementation

Tell us about the workflows, team, and systems Bitrix24 needs to work with. We will propose a first-stage scope and estimation approach.

Bitrix24 FAQ

  • CRM, sales, tasks, projects, communication, documents, approvals, smart processes, and automated workflows. The first phase is defined around the company’s actual processes.

Free PDF checklist

Review your project before development starts

42 questions help define goals, first-release scope, integrations, security requirements and vendor-selection criteria.

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