16 hours
of enhancements beyond the base SLA
End-to-end support of digital products
We take over technical support for your digital product: from stable operation to integration rollout
8/5 or 24/7 —
a flexible matrix for your needs
2 tracks:
technology and clients
Typical problems
- The site is unstable
- No transparency: unclear what the contractor does and what we pay for
- Need improvements, but the developer disappeared or is overloaded
- The app is losing users due to bugs and slow releases
What support from IT CRON delivers
Stability
Availability monitoring, incident handling, and keeping the system in working order
Growth
Enhancements, updates, and scaling without pausing ongoing support
Security
Timely updates and vulnerability checks
Transparency
Decision matrix, reporting, and a dedicated manager
Client LTV 7+ years
Why IT CRON
We use a project-system approach so you get results on time
Our team will review your project, identify vulnerabilities, and propose a solution: you don’t need to find contractors, supervise their work, or worry about the outcome. We work with transparency and a clear plan so you keep control and get a product that grows with your business. We care about your customers and help take feedback to the next level
- Learn more
Websites and web services
We turn your website into a managed asset that generates leads
Mobile applications
We keep releases stable and evolve the product in the stores
Client support
We assign a team and agree an SLA around your system
We answer your questions
- It includes stability monitoring, technical support, updates, incident handling, and clear SLAs. We tailor the exact scope to your needs: you pay for what you actually need
We build support that works for you
Leave a request: we will review your site, identify critical scenarios, and propose an SLA matrix that covers risks without unnecessary costs
+7 (495) 006-13-57
Mon–Fri, 9:00–18:00 (MSK)